Customer Service
Welcome to Modern Hearth & Home, where exceptional customer service is at the heart of our commitment to you. We understand that your satisfaction is paramount, and our dedicated customer service team is here to ensure that your shopping experience with us is smooth, enjoyable, and stress-free.
Contact Information:
Customer Service Email: customerservice@modernhearth.com
Customer Service Phone: 866-663-4784
Live Chat: Available during business hours
Our Commitment
We take pride in providing top-notch customer service. Our team of knowledgeable and friendly representatives is ready to assist you with any inquiries, concerns, or assistance you may need. Here's what you can expect:
Timely Responses: We strive to respond to all customer inquiries promptly. You can expect a response within 24 hours during our business hours.
Expert Guidance: Our customer service representatives are well-versed in our products and policies. Whether you have questions about a specific product, need help with the ordering process, or require assistance with a return, we are here to provide expert guidance.
Problem Resolution: If you encounter any issues or concerns with your order, our team is dedicated to resolving them quickly and efficiently. We work tirelessly to ensure that you are satisfied with every aspect of your shopping experience.
Friendly and Approachable: Our customer service team is committed to providing a friendly and approachable experience. Feel free to reach out to us with any questions – no inquiry is too big or too small.
Feedback and Suggestions:
Your feedback is invaluable to us. Whether you have suggestions for improvement or want to share your positive experiences, we welcome your input.
Thank you for choosing Modern Heath and Home. We look forward to serving you and providing an exceptional customer service experience.